Exchange & Returns

 -We offer exchange/replacement service. The customer must initiate the exchange request via email at studiobykhyati@gmail.com, within 2 days of receiving the goods

-Incase a style doesn't suit the customer, they can exchange it with another item of the same or higher value.

-The goods must be shipped back to us in their original state, within a week after receiving the shipment.

-Each piece goes through a quality check, packed and sealed carefully. The product is only eligible for a return in the case of damage in transit

-The Credit Note* issued against a return can be used anytime on a future purchase.

-We do not accept returns or exchange on custom made, or made to measure pieces. If the size ordered is required to be changed, we will only provide alterations at no extra cost.

-The customer has to borne shipping costs for returning/exchanging an item. All Shipping costs are non-refundable.

-Items purchase against a credit cannot be further returned or exchanged*